What are cookies and how do they work?

Resource and Rebalance Limited  (“We” & "Natural Mental Health") use cookies to improve your experience of our site and to improve our performance. A cookie is a text file containing information that can be remembered by a web browser between pages. When an individual uses a web browser to access the internet their browser can create cookies which are stored on the user’s computer. Cookies are not programs and therefore cannot contain viruses or other malicious software.

They are purely a string of text and numbers. We can assure you that before collecting any personally identifiable information we will be clear to you that we are doing it (see our Privacy Policy).

On the Sites, we use the following third-party cookies and other tracking technologies in the categories described below.

Type: Advertising

• Description: These cookies are used by advertising companies to collect information about how you use our Sites and other websites over time. These companies use this information to show you ads they believe will be relevant to you within our services and elsewhere, and to measure how the ads perform.

• Who serves the cookies: Google, Bing, Amazon

• How to control them:
  You can opt-out of Google cookieshere.
  You can opt-out of Bing cookieshere.
  You can opt out of Amazon cookieshere. 
  See Your Choices below.

Type: Analytics

• Description: These cookies help us understand how our services are performing and being used. These cookies may work with web beacons included in emails we send to track which emails are opened and which links are clicked by recipients.

• Who serves the cookies: Google Analytics, Google Optimize,Hotjar, Klaviyo

• How to control them: See Your Choices below

Type: Essential

• Description: These cookies are necessary to allow the technical operation of our services (e.g., they enable you to move around on a website and to use its features).

• Who serves the cookies: Google Tag Manager

• How to control them: See Your Choices below.

Type: Functionality/performance

• Description: These cookies enhance the performance and functionality of our services.
• Who serves the cookies: Zendesk
• How to control them: See Your Choices below.

Type: Social 

• Description: These cookies may allow you to log into the Sites through your social media account or share content in our Sites that you find interesting through third party social media providers. These cookies may also be used for advertising purposes.
• Who serves the cookies: META
• How to control them: See Your Choices below.

Other technologies

In addition to cookies, our Sites may use other technologies such as pixel tags to collect information automatically.

Browser Web Storage
We may use browser web storage (including via HTML5), also known as locally stored objects (“LSOs”), for similar purposes as cookies. Browser web storage enables the storage of a larger amount of data than cookies. Your web browser may provide functionality to clear your browser web storage.

Web Beacons
We may also use web beacons (which are also known as pixel tags and clear GIFs) on our Sites and in our HTML formatted emails to track the actions of users on our Sites and interactions with our emails. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, web beacons are embedded invisibly on webpages or within HTML formatted emails. Web beacons are used to demonstrate that a webpage was accessed or that certain content was viewed, typically to measure the success of our marketing campaigns or engagement with our emails and to compile statistics about usage of the Sites, so that we can manage our content more effectively.

 

Your choices

Your options for controlling what information cookies and similar technologies collect about you include:

• Blocking cookies in your browser.Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit allaboutcookies.org.

• Third party opt-outs.You can opt-out of interest-based advertising through some  third parties by using the corresponding third party opt-out tools provided in the chart above.

• Industry association opt-outs.You may opt out of receiving interest-based advertising on websites through members of the Network Advertising Initiative by clicking here or the Digital Advertising Alliance by clicking here. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in these opt-out mechanisms.

• Blocking advertising ID use in your mobile settings.Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.

If you do not accept our cookies, you may experience some inconvenience in your use of our Sites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Sites.

If you choose to opt-out of targeted advertisements, you will still see advertisements online but they may not be relevant to you.

For more information about how we collect, use and share your information, see our Privacy Policy.

Changes

Information about the cookies we use may be updated from time to time, so please check back on a regular basis for any changes.

Questions

If you have any questions about this Cookie Policy, please contact us by email at friends@naturalmentalhealth.co.uk